DCLG (Department for Communities and Local Government)

Digital exclusion profiling of vulnerable groups. Digitopian worked in partnership with DCLG to undertake primary research in relation to four particular vulnerable groups in society.

The four profiles aimed to understand group members’ actual and potential interaction with technology. The starting point of the profile is to understand the life circumstances of group members through desk-based research.

Our understanding of group members’ (potential) engagement with technology has been developed largely through primary research. In particular, focus groups were set up with group members and professionals working with the group.

Detailed findings from the primary research as well as further background to this profile are available from the Department for Communities and Local Government.