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Publications

Citizens Online is credited with being one of the most influential and knowledgeable organisations currently focusing on universal Internet access. Our publications are well researched and published in partnership with other leading organisations and academics in this field.

Should you wish to purchase any of the reports in hard copy please contact Citizens Online on 01793 88 28 00 or e-mail info@citizensonline.org.uk stating the ISBN number.

Digital Exclusion Profiling - Ex-offenders 2008
Digital Exclusion Profiling - Ex-offenders 2008 DigitalExclusionProfiling_Ex-offenders_2008.pdf [447872 bytes]

Digital Exclusion Profiling - Learning Disabilities 2008
Digital Exclusion Profiling - Learning Disabilities 2008 DigitalExclusionProfiling_LearningDisabilities_2008.pdf [380170 bytes]

Digital Exclusion Profiling - Mental Health (2008)
Digital Exclusion Profiling - Mental Health (2008) DigitalExclusionProfiling_MentalHealth_2008.pdf [634802 bytes]

Digital Exclusion Profiling - NEET (2008)
Digital Exclusion Profiling - NEET (2008) DigitalExclusionProfiling_NEET_2008.pdf [430371 bytes]

Becta: Meeting their Potential (2008)
Becta: Meeting their Potential (2008) Becta_MeetingTheirPotential_2008.pdf [865188 bytes]

Delivering Digital Inclusion - An Action Plan for Consultation (2008)
Delivering Digital Inclusion - An Action Plan for Consultation (2008) DeliveringDigitalInclusionActionPlan_241008.pdf [952318 bytes]

eGovernment: Reaching socially excluded groups? (2005)
eGovernment: Reaching socially excluded groups? (2005) eGovernment-Reaching_Socially_Excluded_Groups_(2005).pdf [1741032 bytes]

Digital Equality Report (2004)
Digital Equality Report (2004) DigitalEquality_(2004).pdf [735113 bytes]

Digital Equality Report Word Format (2004)
Digital Equality Report Word Format (2004) DigitalEqualityReport_(2004).doc [659456 bytes]

Digital Inclusion Panel Report (2004)
Digital Inclusion Panel Report (2004) DigitalInclusionPanelReport_(2004).pdf [1588956 bytes]

LSDA Learning Brokers Reports - Learning brokerage in the Workplace (2004)
LSDA Learning Brokers Reports - Learning brokerage in the Workplace (2004) Learning_brokers_report-workplace_(2004).pdf [721479 bytes]

Series 1, Paper 1 -
Universal Internet Access                    ISBN 1 86060 152 5

Series 1, Paper 2 -
Realising Democracy Online                 ISBN 1 86030 153 3

Series 1, Paper 3 -
Online Freedom and
Safety for Children                                ISBN 0-11-702859-2

Series 2, Paper 1 -
Corporate Social Responsibility            ISBN 0-110702852-5

Greater London Authority June 2002 -
The Digital Divide in a World City          ISBN 1-85261-378

London School of Economics & Political Science October 2003 -
UK Children Go Online

Greater London Authority November 2003 -
An Analysis of levels of home internet
access                                                     ISBN 1-85261-547-8

Greater London Authority November 2003 -
Connecting people: tackling exclusion?