50 per cent of Internet users bank online
For the first time, the number of individuals using the Internet and banking online is over 50 per cent.
Since the dotcom boom ten years ago, high street banks have been pushing their Internet businesses. Many offer incentives to encourage online bill payment and entice customers with attractive rates.
As a result online banking’s popularity has grown and in 2009 22m adults used the Internet to manage their main current account. This is more than half of the estimated total of 41.4m regular Internet users.
This rise in online banking has resulted in a decline in the number of people banking over the telephone to 14.5m from a high of 16.1m in 2005.
The most popular tasks that people who bank online carry out on their main current account are checking account balances and checking statements.
Many banks are also concentrating on producing easy-to-use mobile versions of their websites for on the spot access to banking information.
Source: Nomensa