About Us

Citizens Online exists to promote Universal Internet Access and to tackle the issues of Digital Inclusion.

We can create innovative, cross-sector partnerships to promote digital inclusion and related issues, such as e-learning, uptake of e-government services, employability, job creation and basic skills, community communication and cohesion, social inclusion, etc.

We work in a number of ways, which when combined in local or regional packages, offer a powerful approach to digital inclusion that can be both sustainable and scalable:

Delivering projects that enhance social inclusion, communication and connectivity in some of the most deprived communities in the UK. See our programme EverybodyOnline and our work on e-voter inclusion for further information.

Working with Business in partnerships to create action programmes and in particular promoting collaborative working through our Alliance for Digital Inclusion. We also support several award schemes of companies focussed on ICT in the community.

Analysis and lobbying Citizens Online have produced a number of publications on digital inclusion issues, for example Digital Equality. We use our national perspective to lobby government on related policy issues and have been involved in the Digital Inclusion Panel.

Commercial activity Citizens Online also provides consultancy on all aspects of digital inclusion. For example we have reviewed BT’s Community Connections programme, supported the GLA in establishing its digital inclusion strategy and have become experts on the Home Computing Initiative.